Enhancements
Admin Portal
- Transactions can now be exported with all legacy fields plus prescription details, and we show a tracking ID when it’s available for RxAve (and “–” when not); this was needed for audit parity and deeper financial insight; result: faster reconciliation and cleaner reports.
- Provider profiles now include the DoseSpot Clinician ID (the successor to the old “RX Person ID”); this was needed to keep identity data consistent across systems; result: accurate e-prescribing setup and fewer onboarding gaps.
Support Portal
- Provider profiles now include the DoseSpot Clinician ID just like the Admin view; this was needed to align day-to-day operations with how admins configure identities; result: fewer handoffs and correct IDs everywhere from day one.
Provider Portal
- Licenses are now read-only for providers, who can view but not add or edit entries set by admins; this was needed to prevent mismatches and compliance risk; result: a single source of truth and smoother audits.
Bugs
Support Portal
- Deleting a license said it worked but the entry stayed put because the delete action wasn’t firing; we fixed the flow so the license is actually removed and the success message reflects reality.
Provider Portal
- File and image attachments in chat showed no timestamps because they were skipped by the display logic; we now stamp every attachment, old and new, so case history is clear and time-anchored.
