Features & Client Changes
Provider Portal – Consult Notes Workflow Update
The consult workflow has been updated to allow providers to add consult notes even after a prescription has been created. Previously, consult notes were required to be completed before prescribing. This dependency has now been relaxed to improve workflow flexibility. However, consult completion remains dependent on the presence of a consult note, ensuring that documentation standards are still enforced before a consult can be closed.
Super User – Reassignment & Reschedule Fix
Resolved an issue where reassignment and reschedule actions from the consult detail page were not functioning as expected on the UI. Although the system was successfully retrieving the list of available providers in the backend, the data was not rendering on the frontend, resulting in a loader with no visible action. Repeated attempts would trigger a success message without clear confirmation of change. This has now been fixed, and provider reassignment and rescheduling actions reflect accurately and immediately in the UI.
Support Portal – Prescription & History Improvements
Multiple fixes and improvements have been made to the Prescription and Prescription History tabs. Prescription creation date and time are now correctly displayed. The “Processed by” field has been corrected to reflect the actual processing source, ensuring that prescriptions routed through Pharmacy.js, Rx Ave, or other channels display the appropriate attribution instead of defaulting incorrectly to E-fax. Data consistency issues have also been addressed to ensure that drug name, refill information, and related prescription details populate accurately across both tabs. Additionally, the ability to enable or disable provider availability has been restored in the new Support Portal. Providers marked as inactive will no longer receive async consult assignments.
Support Portal – Document History Visibility
The consult view has been enhanced to display the complete document history of a patient. This includes all previously uploaded documents, such as lab results, government IDs, and any files uploaded via the admin portal. This ensures that all relevant patient documentation is accessible within a single view, improving visibility and reducing dependency on external lookups.
