Admin Portal
Enhancements
- Consult notes are now time-locked after 10 minutes with the provider name and timestamp captured, and any updates after that must be entered as a new note with its own timestamp so documentation stays tamper-resistant; result: cleaner audit trails and clearer accountability visible in both Consult Notes and Consult History.
- On reassigned consults, the original provider can no longer edit their previous notes and the new provider must add their own notes (with the same 10-minute lock and timestamps), so handoffs don’t rewrite history; result: transparent, provider-specific documentation across both admin and provider views
Provider Portal
Enhancements
- Consult notes now lock 10 minutes after being written and show who wrote them and when, and any later changes must be added as a new note rather than editing the original; result: consistent documentation standards and fewer compliance risks during reviews.
- For reassigned consults, providers can only add their own notes and cannot modify another provider’s note, keeping each clinician’s entry intact; result: clearer ownership and a reliable timeline in Consult Notes and Consult History.
Bugs
Admin Portal
- DEA details that were added sometimes disappeared after a few hours or the next day, forcing teams to re-add them repeatedly; we fixed the issue so saved DEA entries reliably persist and remain visible whether added from Admin or Support.
Support Portal
- DEA entries added from Support sometimes did not stay saved and would later vanish from view, creating repeated rework; we corrected the save/persistence behavior so DEA details remain intact after being added.
