Enhancements
Patient Portal
- Government ID upload is now optional where the service doesn’t require it, so patients can move forward without getting stuck on documents; result: faster sign-ups, fewer drop-offs, and less support back-and-forth.
Provider Portal
- Providers now see every choice from patient multiple-choice and radio questions with the selected option clearly marked, so they understand the full context behind each answer; result: better clinical clarity and fewer follow-ups.
Admin Portal
- After completion, patients are directed to a service-specific “Thank You” page tailored to next steps for that service; result: clearer guidance, stronger conversion to follow-up actions, and fewer confused tickets.
API & Integrations
- We now pass the customer’s email when returning from the payment page, so receipts and records match cleanly across systems; result: smoother reconciliation and fewer “who paid for this?” support requests.
Bugs
Patient Portal
- Sometimes the landing page bounced users to the login screen because the session check misread active logins; we tightened the routing so signed-in users land where they meant to go, consistently.
