Enhancements
Patient Portal
We introduced the FRAT service-based flow so patients complete demographics, payment, and a brief questionnaire; result: an auto-generated lab-requisition email and, after results upload, a link to schedule their visit.
Provider Portal
For FRAT services, async consults now auto-assign to the mapped provider and begin in “Lab Requested”; result: clear queues and predictable handoffs once lab results are attached.
Support Portal
We added a Pharmacy Selection Preference on the service edit page so teams can choose Default, Dosepot name, Dosepot NCPDP ID (pharmacy identifier), or database name search; result: faster, more accurate pharmacy matching.
Admin Portal
FRAT setup now auto-populates patient and provider details into a lab-requisition email sent to designated addresses and creates a consult in “Lab Requested”; result: fewer manual steps and better traceability.
Bugs
Support Portal
In State Mapping, the picker closed after one selection and rows were only clickable on a tiny plus icon because of inconsistent UI handling; we fixed it by keeping the picker open and making entire rows clickable.
