Content Update Updated home page buttons to read Book New Consult and Next Follow-Up Date for clearer navigation.
Consult Booking Flow Patients can now proceed with payment even if no provider is assigned. Async consults stay in Schedule Pending; Sync consults display a state-specific support message.
PillBox – External Flow (Upload ID) Increased file upload size limit to 20MB for external PillBox flow, aligning with internal flexibility.
Government ID Upload Expanded accepted file formats to include PDF, HEIC, and DOC for ID verification.
Support Portal
State Mapping Selected states are now hidden from the dropdown to avoid duplicates when mapping.
User Module Fixes Corrected issues where updating gender to “Other” caused errors, and address updates redirected back to the wrong tab.
Tenant Field Validation Tenant field is now marked as mandatory during Support User creation, with proper validation messages.
Provider Module – Tenant Display Tenant names now display in proper format (e.g., Doc Now instead of doc_now) in dropdown lists.
Form Reset Behavior Fixed issue where forms retained old values after canceling; forms now reset properly when reopened.
PillBox
External Flow – Completion Rule Providers must complete the Authorize RTM step before marking a consult as complete, ensuring proper compliance.